• Sea view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Terrace
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Experience world-class service at One&Only Mandarina

Facing the beachfront, One&Only Mandarina offers 5-star accommodation in Lo de Marcos and features an outdoor swimming pool, fitness centre and garden. Among the various facilities of this property are a terrace, a bar and a private beach area. The accommodation provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort offers a continental or American breakfast. At One&Only Mandarina you will find a restaurant serving American, Mediterranean and Mexican cuisine. Vegetarian, dairy-free and vegan options can also be requested. The accommodation offers a hot tub. The area is popular for snorkelling and cycling, and car hire is available at One&Only Mandarina. The nearest airport is Lic. Gustavo Diaz Ordaz Airport, 53 km from the resort.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

One&Only Resorts
Hotel chain/brand
One&Only Resorts

Property highlights

Top location: Highly rated by recent guests (9.7)

Breakfast info

Continental, American

Activities:

Fitness centre

Fishing

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 large double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 single bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
Bedroom 5:
2 large double beds
Bedroom 6:
2 large double beds
Bedroom 7:
2 large double beds
Bedroom 8:
2 large double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
2 large double beds
Bedroom 5:
2 large double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
2 large double beds
Bedroom 5:
2 large double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
2 large double beds
Bedroom 4:
2 large double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
Bedroom 5:
1 extra-large double bed
Bedroom 6:
1 extra-large double bed
Bedroom 7:
2 large double beds
Bedroom :
8 large double beds
Living room:
1 sofa bed
Bedroom :
9 extra-large double beds
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 large double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
Bedroom 5:
1 extra-large double bed
Bedroom 6:
1 extra-large double bed
Bedroom 7:
2 large double beds
Bedroom 8:
2 large double beds
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
Bedroom 5:
2 large double beds
Bedroom 6:
2 large double beds
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
2 large double beds
Bedroom 5:
2 large double beds
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
2 large double beds
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
Bedroom 5:
2 large double beds
Bedroom 6:
2 large double beds
Living room:
1 sofa bed
Living room:
1 sofa bed
Living room:
1 sofa bed
Living room:
1 sofa bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
2 double beds
Bedroom 4:
2 double beds
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
2 double beds
Bedroom 4:
2 double beds
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.9
Cleanliness
9.9
Comfort
9.8
Value for money
8.5
Location
9.7
Free WiFi
10
High score for Lo de Marcos
Select topics to read reviews:

See what guests loved the most:

  • J
    Juan
    Guatemala Guatemala
    I loved the hotel, much better than what I expected. I have travelled a lot and this is definitely one of the top spots I have been to. It is such a magical place, surrounded by nature and complemented by an extraordinary architecture and design...
  • Nicholas
    United Kingdom United Kingdom
    stunning rooms in stunning location overlooking the Pacific Ocean
  • Hallie
    United States United States
    The property is absolutely stunning. Set in the middle of the jungle and right on the beach. The staff was incredibly attentive and friendly.

Property surroundings

Restaurants
2 restaurants on site

  • Alma Restaurant
    • Cuisine
      American • Mediterranean • Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Carao Restaurant
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly

Resort facilities of One&Only Mandarina
Great facilities! Review score, 9.9

Most popular facilities
  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Beachfront
  • 2 restaurants
  • Bar
  • Private beach area
  • Breakfast
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Activities
  • Bike tours
    Additional charge
  • Beach
  • Evening entertainment
    Additional charge
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Snorkelling
  • Horse riding
  • Diving
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Canoeing
  • Fishing
    Additional chargeOff-site
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

One&Only Mandarina takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$35 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
US$35 per child, per night
12+ years
Extra bed upon request
US$35 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash is not accepted One&Only Mandarina accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Room rates on the 24 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform One&Only Mandarina in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about One&Only Mandarina

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • One&Only Mandarina has 2 restaurants:

    • Carao Restaurant
    • Alma Restaurant

  • Check-in at One&Only Mandarina is from 15:00, and check-out is until 12:00.

  • One&Only Mandarina offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Kids' club
    • Evening entertainment
    • Beachfront
    • Beauty Services
    • Swimming Pool
    • Horse riding
    • Fitness/spa locker rooms
    • Facial treatments
    • Bike tours
    • Body treatments
    • Water sport facilities on site
    • Body scrub
    • Beach
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • Yes, there is a hot tub. You can find out more about this and the other facilities at One&Only Mandarina on this page.

  • Room options at One&Only Mandarina include:

    • Suite
    • Triple
    • Apartment
    • Quadruple

  • Guests staying at One&Only Mandarina can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • American

  • The prices at One&Only Mandarina may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • One&Only Mandarina is 2.1 miles from the centre of Lo de Marcos. All distances are measured in straight lines. Actual travel distances may vary.