Hostellerie du Pas de l'Ours is peacefully located in a stylish chalet in Crans Montana, in the Swiss Alps. Hostellerie du Pas de l'Ours "Relais et Châteaux" provides free WiFi, free parking and breathtaking mountain views. The suites at this boutique hotel feature an open fireplace and a spa bath. The décor includes exposed wooden beams, natural stones and fur fabrics. The hotel's gourmet restaurant, l'Ours, features a Michelin star and 18 Gault-Millau points. Hearty and traditional dishes are served in the hotel bistro, Le Bistrot des Ours. The hotel spa area, I'Alpage, is a great place to relax. Fun treatments are even offered to children from 3 years old.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Crans-Montana, this hotel has an excellent location score of 9.3

Breakfast Info

Continental, Vegetarian, Gluten-free, American

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 king beds
1 king bed
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.4
Cleanliness
9.8
Comfort
9.6
Value for money
8.6
Location
9.3
Free WiFi
8.3
High score for Crans-Montana
Select topics to read reviews:

See what guests loved the most:

  • J
    Jordan
    United States of America United States of America
    The restaurant in the hotel is amazing. It is so cute and reminds me of what I would expect a luxury log cabin to be like. However, the best part by far was the staff. They are some of the kindest, most welcoming people I have ever met!
  • Alexander
    Russia Russia
    Amazing vibes, exceptional service, cosy and refined decor capturing an ambiance of true winter luxury. The staff is attentive to every need and the quality of the food is amazing. Definitely the best of Crans Montana.
  • Martin
    Switzerland Switzerland
    It s a 5 star for a reason and we saw that in everything from how we were received, taken to our room, the help, the service, the food and most importantly the staff. Exceptional !

Hotel area info

Restaurants
2 Restaurants On Site

  • Restaurant gastronomique "L'Ours"
    • Cuisine
      International • European
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Le Bistrot des Ours
    • Cuisine
      Mediterranean
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hostellerie du Pas de l'Ours "Relais et Châteaux"
Great facilities! Review score, 9.4

Most popular amenities
  • 2 swimming pools
  • Spa
  • Private Parking
  • Free WiFi
  • Family rooms
  • Fitness center
  • 2 restaurants
  • Skiing
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Ski
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
    Additional charge
  • Live sports events (broadcast)
  • Themed dinners
    Additional charge
  • Walking tours
  • Nightclub/DJ
    Additional charge
  • Mini golf
    Additional charge
  • Racquetball
    Additional chargeOff-site
  • Horseback riding
    Additional charge
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Canoeing
    Additional chargeOff-site
  • Darts
    Additional charge
  • Ping-pong
  • Pool table
    Additional charge
  • Playground
  • Casino
  • Game room
  • Skiing
  • Fishing
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs CHF 35 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Seasonal
  • All ages welcome
  • Heated pool
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Solarium
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules

Hostellerie du Pas de l'Ours "Relais et Châteaux" takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Check-out

From 7:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6+ years
Extra bed upon request
CHF 190 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Diners Club American Express Cash Hostellerie du Pas de l'Ours "Relais et Châteaux" accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Hostellerie du Pas de l'Ours "Relais et Châteaux"

  • Hostellerie du Pas de l'Ours "Relais et Châteaux" has 2 restaurants:

    • Restaurant gastronomique "L'Ours"
    • Le Bistrot des Ours

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hostellerie du Pas de l'Ours "Relais et Châteaux" is 0.8 miles from the center of Crans-Montana. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hostellerie du Pas de l'Ours "Relais et Châteaux" is from 3:00 PM, and check-out is until 12:00 PM.

  • Hostellerie du Pas de l'Ours "Relais et Châteaux" offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Bowling
    • Game room
    • Ping-pong
    • Tennis court
    • Fishing
    • Canoeing
    • Mini golf
    • Casino
    • Darts
    • Racquetball
    • Golf course (within 2 miles)
    • Solarium
    • Body treatments
    • Personal trainer
    • Manicure
    • Live sports events (broadcast)
    • Fitness
    • Aerobics
    • Horseback riding
    • Locker rooms
    • Spa lounge/Relaxation area
    • Bicycle rental
    • Facial treatments
    • Walking tours
    • Yoga classes
    • Swimming pool
    • Pedicure
    • Themed dinners
    • Spa facilities
    • Beauty services
    • Nightclub/DJ
    • Waxing services
    • Spa/Wellness packages
    • Fitness classes
    • Body scrub
    • Steam room

  • The prices at Hostellerie du Pas de l'Ours "Relais et Châteaux" may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Hostellerie du Pas de l'Ours "Relais et Châteaux" can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American

  • Room options at Hostellerie du Pas de l'Ours "Relais et Châteaux" include:

    • Suite
    • Family
    • Double