SO: A. I ordered it online, obviously. B. I got ONE phone call, to set up a delivery date and time... C. Driver came on the day scheduled, almost to the end of the 4 hour window..1-5/came at 4:45 D. Driver was extremely competent and nice/friendly....ABF Freight was the company E. Treadmill comes in a box about 36" x 84" and nearly 2 feet high, on a skid, which is basically a long pallet, in this case, 2 short pallets nailed together... F. Driver stopped short of my house so as to not block anyone's driveway..He then lowered the treadmill on his liftgate to the ground and pallet jacked it right into my garage...I would suggest getting your car(s) out of your garage G. I SHOULD have asked him to help me just hand carry it into the house and given him a tip...I did not, much to my later frustration.. H. I popped the box open and took out all the loose parts and took them inside the house..At least 100 pounds of console and support arms, etc... I. This left the deck itself, with the motor attached...Leave the velcro'd strap on it until you get it inside... J. Deck itself is VERY HEAVY! I'm 6'2" and 233 pounds and used to doing things myself and I still struggled to lift it, partially due to the weight, and partially due to it just being awkward... K. IT WOULD NOT FIT through ANY doors flat...My house is relatively small (1344 sq feet) and many doors are only 32" and not 36" and where they are 36", the angles/distances involved from door to the nearest wall made it nearly impossible to drag it in alone... My Solution: Had to (luckily I had a hand truck!) use my hand truck....BUT, I had to: A. Open the garage door And the 10'6", swinging side gate... B. Go out the garage door, then around the corner and through the hinged gate... C. Then across my back lawn, (at night, no less!) and then up 2 deck steps, which thankfully, were brand new, along with a brand new deck... D. THEN, with my 6' sliding glass door (36" opening) was STILL not able to get the treadmill through width-wise! E. So, I had to set it down on the deck without the hand truck, and lay carpet over the sliding glass door threshold and THEN turn the whole deck on edge and slide it in...Even turning it on edge from one end was a pain...Did I mention that it's heavy and awkward? FINALLY got it inside and then was able to mostly roll it around on it's wheels, still not easy with my smallish house... Biggest Assembly Head-Aches and why you need two people: The support arms are self-supporting so they are easy.. The console however, is a 3-handed job, and very annoying to do alone BUT, probably the worst part is the "trim" pieces for up near the console..You have to get them oriented correctly, AND make sure they are slid onto the support arms BEFORE you get the console attached...AND, the very worst part is that the tiny screws to hold them in place, go WAY up inside each plastic piece, into a hole you can't even see.. SO You Will Need: 2 Strong People+ A strong flashlight A magnetized Phillips screwdriver An allen/hex key set of your own, as the one that comes with it is kind of a joke BUT, it's worth the effort as this (so far, anyway) seems like a well-built/sturdy treadmill with a strong motor... And the belt is plenty big enough for someone tall....6'2"+ It's also good for someone heavy, although I forget the weight limit..I think it's 320 pounds? It's definitely NOT fancy though.... The fan is super weak...The display is very very basic....although it does come with a wireless heart rate monitor...Not sure how accurate it is...It seemed at least consistent in it's readings, not wavering around really at all.... The bluetooth speakers are a nice touch and I used them originally, but haven't used them again as I couldn't pair/connect the second time I tried, even though F63 was one of the devices paired to my phone..Not sure why.... I have a 58" LCD tv a few feet away, mounted to the wall on a swivel arm, so I can turn the TV left to right like 120° or so, which makes it easy to watch content while walking.... Treadmill is pretty quiet too....I was watching tv with the sound only about a 1/3rd of the way up with no problems... It also comes with some lube, but I haven't had to use it yet... There are LOTS of pockets for storing various things...4-(2 On each side)-On the console, and a longer one down low, between the support arms...And the lower support can be used to drape something over it, like a towel... Tablet holder worked well to hold my phone and would work as well to hold a tablet..Not concerned about that... All in all for $975 out the door with tax and FREE SHIPPING! it's a great value...Much sturdier than any in the $600 range are going to be, that's for sure.... It's probably overkill for smaller people, such as women, kids, and small men...But that means that they can run on it and not stress the machine..I'm sure I COULD run on it, when I am back in shape at least... BUT: I'd not invest in a treadmill again...I'd probably be better off doing what I did the last time I focused on my fitness and lost 43 pounds...Walk Outside Every Day and cut back on garbage food and sodas and drink TONS of water and eat light lunches.. I'm not as motivated now though...I've walked on it about 3 miles so far, when I used to walk that far every day, if not further.... SO, it's cool, but you HAVE to use it, or else it's a waste of time and money.... I spent this much on it so I could guilt myself into using it...which has only worked part of the time... Be Aware: The cord is very short...AND very thick..Due to the amps the unit pulls from the wall..DO NOT use an extension cord with this unit if you can help it, and if you do, make sure the extension cord is at least as thick as the treadmill's cord, if not thicker/heavier gauge...Also, it's best (if you can) to keep this on it's own circuit..I do not, and haven't had problems so far, but conceivably, you could overload the normal 15 amp circuit and trip it.... IF the unit won't turn on/stops working, check the circuit breaker to see if it was tripped...If so, unplug other devices that might share the same circuit... YMMV